Shipping Policy – Study Knight Store
Thank you for shopping at Study Knight. This Shipping Policy explains how your orders are shipped, delivered, and handled across India.
1. Shipping Partners
We ensure safe and reliable delivery through trusted courier services:
a. India Post (Post Office) – Pan India Delivery
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Available all over India, including rural and remote locations.
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Ideal for addresses that may not be covered by private couriers.
b. DTDC Courier – Selected City Coverage
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Available only in major cities and urban areas.
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Faster and more streamlined delivery service.
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Cash on Delivery (COD) is NOT available for DTDC shipments.
2. Delivery Time
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Standard delivery time is 4–7 working days from the date of dispatch.
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Only working days (Mon–Sat) are counted.
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Delivery speed varies depending on your location and the courier selected.
3. Possible Delays
Orders may experience delays under the following circumstances:
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Delivery to remote or hard-to-reach locations
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Public holidays, festivals, or government restrictions
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Weather conditions, natural events, or operational issues
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Courier delays outside our control
We always aim to deliver your order as quickly as possible.
4. Order Tracking
Once your order is shipped:
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A tracking number will be provided via email/SMS.
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You can monitor your shipment’s progress directly on the respective courier’s website.
5. Shipping Charges
Shipping charges (if applicable) will be displayed during checkout based on:
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Delivery location
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Courier service available for that area
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Weight/size of the package
6. Important Notes
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Incorrect or incomplete addresses may lead to delays.
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DTDC shipments do not support COD; COD may only be available where India Post supports it.
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We are not responsible for delays caused by courier services or unforeseen situations.
Need Assistance?
For any questions regarding shipping:
📧 team.studyknight@gmail.com
🕒 Typical response time: 24–48 business hours.